Royal Mail staff will tackle two million letters today

Santa’s SHELVES! Royal Mail staff will today tackle two million letters and up to 300,000 parcels in a single sorting office on ‘busiest day of year’ before Christmas

  • Royal Mail staff at the St Rollox mail centre in Glasgow are hard at work on their busiest day of the year
  • They will deal with 150million parcels in the run up to Christmas and process 2.2million items today
  • 11,000 Royal Mail staff in Scotland, assisted by 1,100 temporary workers amid parcel delivery boom 

Royal Mail staff were hard at work at a distribution centre today on their busiest day of the year as they prepared to deal with nearly 150million parcels in the run up to Christmas.

Workers at the St Rollox mail centre in Springburn, Glasgow, are expecting to process 2.2million items in a day – including up to 300,000 parcels. Traditionally, December 12 is the busiest day of the postal year.

Some 11,000 Royal Mail staff are working around Scotland, assisted by 1,100 temporary workers amid a boom in parcel delivery this year. The St Rollox centre employs 650 staff and another 400 seasonal workers. 

Mail centre worker Alison Wetherspoon moves parcels today at the huge St Rollox mail centre in Springburn, Glasgow

Postwomen Karen McLatchie (left) and Ann O’Rourke (right) help sort bags at the huge mail centre in Glasgow today

Ms McLatchie (left) and her fellow postwoman Nicola Rae (centre) sort Christmas letters at the mail centre in Glasgow today

11,000 Royal Mail staff are working around Scotland, assisted by 1,100 temporary workers amid a boom in parcel delivery

Ms Wetherspoon works at the mail centre in Glasgow, which is handling 2.2million items of post on its busiest day today

The St Rollox centre in Springburn, Glasgow, employs 650 staff and another 400 seasonal workers

Mail centre manager Tony MacPherson said he expected this year to be even busier than 2017, when 149 million items were processed. He added: ‘The busiest time is 5pm, as many businesses close for the day.

‘During the night, mail gets posted around the country, with planes coming up from London and the Midlands to Edinburgh Airport, and we also have flights coming in from Aberdeen and the islands.


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‘We’re getting mail in 24 hours a day and we believe we’ll break the 149 million items we processed last year. With online demand we’ve seen our parcels increase year on year.’

Mail centre postwoman Alison Wotherspoon said: ‘We’re at our peak now for Christmas cards and will be sorting tens of thousands of cards. Most people started at 6am and they’ll work through till 2pm.

Workers at the St Rollox mail centre in Springburn, Glasgow, are expecting to process up to 300,000 parcels today

The mail centre manager he expected this year to be even busier than 2017, when 149 million items were processed

Royal Mail asks customers to post by the last recommended dates – December 18 for second and December 20 for first class

Most of the workers start at 6am and they work through until 2pm, before staff on the late shift come in to take over

During the night, the mail gets posted around the UK, with planes coming up from London and the Midlands to Edinburgh

The Royal Mail said today is the ‘busiest day in Glasgow mail centre, where we will be dealing with 2.2 million’ items

The huge Royal Mail mail centre in Glasgow, which will handle 2.2 million items of post – cards and parcels – on its busiest day

‘Then staff on the late shift will come in to take over. From the middle of November there’s been an upturn in parcels as a lot of people are buying early to get it through the postal system quicker.

‘The mail is coming in all the time so it’s all about keeping everything moving.’

A Royal Mail spokesman said: ‘Today is our busiest day in Glasgow mail centre, where we will be dealing with 2.2 million Christmas cards, parcels and letters.

‘We’d ask our customers to post early and post by the last recommended dates, which are December 18 for second class and December 20 for first class. That allows us to get all mail out to customers in time for Christmas.’

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