Couple kicked off BA flight lose £300 compo after moaning it's not enough

A “BOOZY” couple chucked off a British Airways flight have had their £300 compensation axed after whinging it was not enough.

Mum-of-one Victoria Parker and Paul Dempsey, 44, were thrown off the plane for being “drunk and disruptive” as they made their way home last month.

BA say staff believed the couple were boozed-up after complaints from other passengers about their behaviour.

The 41-year-old hairdresser admitted she was “a bit squiffy” and was told she wouldn't be served any more alcohol after a “couple of glasses of wine and an ouzo”.

After complaining about their treatment, the couple were sent two voucher codes each worth £150 and an “apology”.

But raging Victoria continued to complain after being forced to fork out £700 for a new flight for her hubby and son.

BA probed the issue and realised that the £300 vouchers and apology had been sent BY MISTAKE.

The immediately withdrew the vouchers and the sorry and have now backed their staff for booting off the couple, saying it was the “appropriate action” as “disruptive behaviour will not be tolerated”.

Victoria, from Peterborough, Cambs, said: "I don't believe what they are saying, it is totally outrageous and none of it makes sense.

BA called to say the vouchers were no longer valid and the real reason we were kicked off the plane was because we were both disruptive.
They said they'd had a complaint that I wasn't actually fit to fly, whereas at the airport it was because I touched someone's arm.

"BA [called] to say the vouchers were no longer valid and the real reason we were kicked off the plane was because we were both disruptive.

"[They said they'd] had a complaint that I wasn't actually fit to fly, whereas at the airport it was because I touched someone's arm.

"They are back tracking. Why was I cleared through security if I was a disruption? Why has it gone from me touching a man's arm to us both being complained about.

"I don't care about the vouchers. It's the way we were treated.

"I accept I was a bit squiffy after three drinks sat in the sun, but I was not in anyway disruptive.

"And why would they apologise and offer vouchers in the first place if we were those things?"

Victoria and Paul had been sat on the plane on the runway for 10 minutes before a member of staff approached and asked them to follow him.

She claims it “all happened so quickly” and before they knew it, they were being handed their luggage and told they would have to “get a flight tomorrow”.

Victoria said: "I was very shocked and it all happened so quickly.

Disruptive behaviour will not be tolerated on board our aircraft and we will always take the appropriate action. Unfortunately this email was sent in error and we have been in contact with our customer to explain this.

Victoria and Paul, an engineer, had enjoyed a week away but claim the experience ruined their happy memories.

Victoria said: "It really spoiled the holiday. We went to Naxos and had a lovely week, but on the way back we arrived at the airport a couple of hours before the plane was due to depart.

"We went to the bar and I had a few drinks. Paul wasn't drinking at all because he was driving back from Heathrow.

"I only had a couple of glasses of wine and an ouzo before getting on the plane.

"We had to pay for another night in a hotel and flights which came to around £700. That's £700 that we hadn't budgeted for. If we didn't pay it, we'd have been stuck there.

"They have replied and offered us only £150 [each] and no explanation."

A spokesperson from British Airways said: "Disruptive behaviour will not be tolerated on board our aircraft and we will always take the appropriate action.

"Unfortunately this email was sent in error and we have been in contact with our customer to explain this."

This summer we told how hero Jet2 passengers who restrained a raging woman demanded a payout after the airline slapped her with a £85,000 fine.

Lorna Lucas, 52, and husband Clive, 59, helped strap Chloe Haines, 25, to her seat after she allegedly stormed the cockpit and screamed “I’m going to kill everyone”.

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