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These US airlines received most complaints in coronavirus pandemic, study says
Renewed coronavirus concerns hit airlines
FOX Business’ Jeff Flock reports on how airlines are faring during the coronavirus outbreak and how the industry responded to Director of the National Institute of Allergy and Infectious Diseases Dr. Anthony Fauci saying he wouldn’t fly or eat at restaurants right now.
Air travel can be difficult, especially during a pandemic. With that being said, a recent study says customer complaints have surged amid the coronavirus health crisis – and some carriers are reportedly getting a whole lot of grief.
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In a late-July report, Upgraded Points used data from the U.S. Department of Transportation to investigate air travel customer complaints, analyzing topics such as refunds, ticketing, fares, customer service, baggage, oversales and disability.
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