Uber’s investigations unit stressed out over too much work: report
Working for Uber is driving employees crazy, according to a new report.
Members of the app company’s special investigations unit are teetering on the edge of sanity thanks to a colossal workload and mounds of stress from dealing with high-profile incidents, such as driver crashes and sex assaults, according to a risk-management consultant’s report obtained by CNN.
“The issue of untreated depression … because of a massive caseload and the concern that an investigator must acknowledge that they are not coping well is not only real but increasing,” the 26-page memo said. “A single suicide by an Uber investigator who posts that they could not ‘take’ the job demands any longer will be fodder for the national if not international news media.”
The 75-member investigations team — composed largely of 20- and 30-somethings, with some coming from service-industry gigs such as Chipotle and Starbucks — is scrambling to close 1,200 cases every week as ever-growing Uber seeks to grow its global footprint.
So far, six team members have suffered “profound stress requiring clinical care,” the memo noted.
Meanwhile, New York City yellow taxi drivers are killing themselves over Uber gobbling up their Big Apple market share.
Uber, which is slated to go public this year, told CNN it takes safety seriously.
“We have been putting safety at the heart of everything we do,” said Uber head of safety communications Brooke Anderson. “Uber will continue to focus on safety in 2019, including through the release of an accurate transparency report.”
Source: Read Full Article