Couple tormented by delivery drivers who inundate their home with parcels for chemists Boots, despite their property clearly being a house

• Martin, 68, and Brenda Tizzard from Walton claim they are ‘unpaid workers’, as they have to hand deliver each Boots parcel to the right location

A couple from Walton have been inundated with incorrectly delivered parcels addressed to Boots for eight years. 

Martin, 68, and Brenda Tizzard who live on Landford Avenue in Walton are ‘exhausted’ and have ‘lost count’ of how many parcels have been wrongfully delivered to their home. 

But the pair are now at their ‘wits end’ and ‘miserable’ as each time they receive a parcel or letter addressed to the pharmaceutical giant, they have to walk up the road and deliver them to the Boots store themselves. 

Mr Tizzard said: ‘The amount of times we have to go over to that Boots we might as well be unpaid workers.’

Martin, 68, and Brenda Tizzard  (pictured) who live on Landford Avenue in Walton are ‘exhausted’ and have ‘lost count’ of how many parcels have been wrongfully delivered to their home

The Boots store where the parcel should be going (pictured) that the couple have to walk to, to hand deliver the packages 

‘These boxes are big and god knows what’s in them. I think some of these deliveries could be worth a lot of money.’

He added: ‘My wife has got arthritis and it does her no good to keep hobbling over the road to drop stuff off. I’m really at my wits end now.’ 

The Boots store opened in 2015 as part of a new shopping unit on their street and since then the couple claim to have had at least 100 parcels incorrectly delivered to their home. 

Mr Tizzard said: ‘It was a big event when the Boots opened. The Mayor at the time came over to open them.’

He continued: ‘We’ve lived here for 16 years this situation with deliveries from Boots has made it a nightmare.’

Mr Tizzard believes the issue is due to Boots having a similar address to his own and the close proximity of the store and his home: ‘It’s down to the fact the store is called unit five.’

Mr and Ms Tizzard (pictured) believe the issue is due to Boots having a similar address to theirs and the close proximity of the store and their home

Google Maps is also confused about the location of the Boots store (pictured) as it labels the Tizzard’s home as the location of the Boots rather than the actual location up the road.

Google Maps is also confused about the location of the Boots store as it labels the Tizzard’s home as the location of the Boots rather than the actual location up the road. 

Despite the parcels being addressed to Boots; they argue that the delivery men just go ‘name blind’ and just see the address rather than who it is addressed to. 

He said: ‘I tell the drivers they’ve got the wrong address and they just say ‘all I see is the number’.’

He added: ‘I think there’s about five or six delivery companies that have wrongly delivered it could be more it’s hard tell when they deliver in white vans.

‘I don’t know how people sleep at night knowing these parcels could end up in the wrong hands.’

Mr Tizzard has attempted to solve the issue with Boots but without luck so. 

He said: ‘When I go into the shop they just shrug their shoulders. I feel like we’re stuck between a rock and a hard place.’

Due to the amount of different delivery companies, Mr Tizzard has not tried to contact them. He added: ‘I’ve never been in touch with the delivery companies because there’s no way of contacting them and a lot of them drive white vans. I’m often never sure where the deliveries are coming from.’

Boots were approached for a comment.

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